Frequently Asked Questions
Here you will find the answers to some of our frequently asked questions.
Q: How much does it cost for a call out?
Some locksmiths will have a call out charge simply for visiting your property, even when no work is carried out. Thankfully for you, Locksmith on Call aren’t one of those companies! We offer free callouts for all customers in Berkshire and the Thames Valley area, so you won’t pay a penny until your locks have been looked at!
Q: How long will it take for you to get to me if I am locked out?
Locksmith on Call will aim to be with you in an hour or less if you find yourself locked out your home in an emergency. We have an excellent record when it comes to achieving this!
Q: Are you available through the night?
Locksmith on Call are available 24 hours a day, 7 days a week to help you with your home or business locksmith needs. Should you urgently need to get back inside your property, please waste no time in calling us, no matter what time of day or night it is.
Q: Is there a locksmith near me available?
If you’ve found yourself searching online for ‘locksmiths near me’, then Locksmith on Call will gladly help. Based in Reading, we are one of the leading choices among people looking for an experienced locksmith company in Berkshire or the Thames Valley area.
Q: What payment methods do you accept?
Our dedicated locksmith, Wayne, carries a debit/credit machine with him. There is, however, a 3% charge should you wish to pay on credit card. There is no charge for debit card and cash is also an acceptable form of payment.
Q: What identification do you need from me?
If you are inside/have access to the property then no ID will be required. If you are locked out, then a photo ID with the property address on will be required. If this is not available, then your locksmith may need to check with a neighbour to confirm you are who you say you are.
If you are unable to find the answer you are looking for, please contact us and we will do everything we can to help you.